There isn’t a great deal of good news these days, but I would like to express my thanks for superb service!
I’ve read a good deal of bad press recently surrounding the insurance industry’s poor response to claims and I wanted to thank Chubb and you and your staff at Vizion, my insurance broker, for the exceptional service I received in respect of a recent COVID-19 travel claim.
I sent Vizion the details of my claim yesterday and Chubb have settled the claim today, a turnaround of less than 24 hours from making the claim to getting the settlement into my bank account, simply exceptional customer service, thank you.